Friday 26 February 2021

Safe and Secure Restroom Access Helps Muni Run On Time

Safe and Secure Restroom Access Helps Muni Run On Time
By Adrienne Heim

For those working in the field and delivering transit service, restroom access is not as easy as you may think. Bathroom breaks are a human necessity and require advanced planning for our thousands of transit operators. This is particularly true during the pandemic, as the shelter in place guidelines closed many restaurants and offices that were previously available to our transit staff.

Photo of muni operator behind the wheel, wearing a mask

Muni operators provide essential transit service in San Francisco

As the city looks forward to reopening, the SFMTA wants to ensure that all San Franciscans will be able get around the city safely and quickly. This means continuing to invest in maintaining the infrastructure that makes it possible for transit operations to be carried out. And that includes ensuring our Muni bus operators have safe and secure restroom access at the beginning and end of their routes.

Seven years ago, SFMTA’s Operator Restroom Taskforce was formed with a single mission – to overcome obstacles and provide safe, clean and reliable restroom access for staff working in the field throughout the city. And that is exactly what the team members represented by nearly every agency division, including members of Transport Workers Union Local 250A have been doing.

Since 2012, the group has been successful in delivering additional access at key locations, bringing the total number of available restrooms location to 151. This includes securing licenses and free restroom agreements with businesses, buildings, and organizations, portable units and permanent SFMTA dedicated operator restroom facilities.

Completing A Refresh of Older Operator Restrooms 

Between 1990 and 2005, 17 standalone restrooms were constructed to kickstart supporting operators out in the field. 

Geneva Avenue and Munich Street Operator Restroom built in 1990

Geneva Avenue and Munich Street Operator Restroom built in 1990

Throughout 2020, the Operator Restroom Taskforce sought out additional restroom facilities to compensate for those that had been closed. They also procured and located portable restrooms. Additionally, the group’s maintenance team members began updating 21 restroom facilities, which include the first set of operator restrooms that were built, as well as more recently-built facilities.

This refresh consisted primarily of replacing worn or rusted electrical conduit and plumbing fixtures. Repairing or replacing the Instahot Instant Water Heater was also a top priority because handwashing is essential to safety and hygiene. Paper towel dispensers are also being replaced with electric hand dryers in all of our operator restrooms.

Main and Mission Restroom Refresh October 2020

Main and Mission Restroom Refresh October 2020

Powell Station Staff Restroom Refresh August 2020

Powell Station Staff Restroom Refresh August 2020

The team also built a restroom trailer to support the 30 Stockton bus route to Crissy Field.

Restroom Trailer at the Sports Basement-Crissy Field

Restroom Trailer at the Sports Basement-Crissy Field

By providing reliable restroom access, the SFMTA is working to meet the health and safety needs of our transit operators and other agency field staff, an often-overlooked aspect of improving Muni’s reliability.

Learn more about the project and subscribe to project updates by visiting SFMTA.com/OperatorRestrooms



Published February 26, 2021 at 10:02AM
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Wednesday 24 February 2021

Gene Henderson: Honoring Muni’s First Black Division Manager

Gene Henderson: Honoring Muni’s First Black Division Manager
By Jeremy Menzies

In recognition of Black History Month, we bring you the story of Gene Henderson, the first Black man to become the head of a Muni bus division, Muni’s Kirkland Division.

Henderson’s Background

Gene Henderson was born in Houston, Texas, in 1916. He married his wife Naomi in 1939 and then served in the U.S. Army during World War II. Following the war, Gene and his family moved to San Francisco where he began his career at the San Francisco Municipal Railway.

Early Career

On February 1, 1946, Henderson was hired as a streetcar motorman out of Sutro Division, which was located on the corner of 32nd Ave. and Clement St. He was hired just five years after Muni’s first Black transit operator, Audley Cole, had successfully fought to integrate the carmen’s union in 1941. In his early days at Muni, Gene worked one of the three lines running out of Sutro Division from the Ferry Building to the Richmond District on Sutter Street.

Gene Henderson in 1951

Gene Henderson, photographed in March 1951 for the Muni "Man of the Month" award.

 

Five years into his career at Muni, Henderson moved to Kirkland Division as a bus driver and was nominated by passenger commendations for the Muni "Man of the Month" award, a recognition given to operators demonstrating excellence in their work.

Moving Through the Ranks

Gene Henderson’s career was marked by a series of new assignments and promotional advancements within the organization. Moving from motorman to bus driver, line trainer, inspector, dispatcher and claims investigator before becoming superintendent, Henderson gained the skills and knowledge he needed to run a busy operating division first-hand.  He was appointed head of Kirkland Division in 1973.  In the June-July 1973 issue of Muni’s Trolley Topics newsletter, it was reported that on his first day in the position, he treated Kirkland operators to doughnuts and coffee along with a bit of advice from his years of experience.

Gene Henderson (seated, fourth from the left) is pictured here with Muni's Claims Department staff in 1979, just one year before his retirement.

Gene Henderson (seated, fourth from the left) is pictured here with Muni's Claims Department staff in 1979, just one year before his retirement.

Late Career and Retirement

After three years as head of Kirkland, Henderson was on the move again, transferring to Assistant Claims Agent in 1976. Shortly thereafter, he became Safety and Training Supervisor in 1977, overseeing operator training and safety programs. In 1980, Henderson retired from Muni after over 34 years of service.  In the Trolley Topics newsletter article from the time, Henderson noted, "I've given it my best shot."  An understatement for a man who began as a streetcar operator and ended up as an important contributor to Muni's operations management.  Henderson passed away in 1999 at the age of 83.

For more stories of Muni’s unsung heroes and others who helped break down barriers in San Francisco transit, check out this article from Muni preservation partner, Market Street Railway and our past blog on the topic.



Published February 24, 2021 at 08:37AM
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Tuesday 23 February 2021

Youth Voices for Vision Zero SF

Youth Voices for Vision Zero SF
By Christine Osorio

Starting in the month of February, Muni buses and transit shelters will feature youth artwork illustrating Vision Zero traffic safety messages. The students are part of Youth Art Exchange (YAX), an arts-education non-profit based whose mission is to support San Francisco’s public high school students in becoming leaders, thinkers, and artists by sharing creative practices with professional artists. As part of Supervisor Norman Yee’s District 7 participatory budget process, YAX students consulted with SFMTA staff to develop traffic safety messages and artwork that reflect their experiences around traffic safety.

Themes highlighted through Youth Voices for Vision Zero SF include general traffic safety such as:

  • Yielding to pedestrians in the crosswalk.
  • Slowing down.
  • Understanding that traffic deaths are preventable.
  • Watching for people biking.
  • Not blocking the sidewalk with a scooter.

The student artwork also included Covid-specific safety messaging to wear a mask while riding Muni.

Using street signs as inspiration, the students worked with mediums including hand-carved block prints, cyanotype (a printing process that uses light to create a cyan blue color, while areas that do not receive light remain white), and digital illustrations to create the final compositions.

YAX focuses on serving youth of color and low-income youth, and is rooted in the Excelsior neighborhood, which has a high concentration of high schools and the largest population of teenagers in the city. Because [x]space (Youth Art Exchange’s public arts hub) is within walking distance of high schools, and many of the students walk, bike and take Muni to [x]space to attend after-school programs, the students are uniquely positioned to speak about their experiences and insights regarding walking and biking.

Given the limitations of after-school program closures due to Covid-19, Youth Art Exchange closed its in-person activities and pivoted to digital programming in 2020. Youth artists worked remotely and collaboratively, meeting weekly to develop and design this body of artwork around the theme of traffic safety.

Spot these Youth Voices? Post a photo and tag @youthartx, @VisionZeroSF, #YouthVoicesforVisionZero

Artwork by youth with safety messages

Artwork by:

Jodi, Abraham Lincoln High School

Hannah MacDonald, Lowell High School

Casey Tang, Abraham Lincoln High School



Published February 23, 2021 at 01:20PM
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Friday 19 February 2021

Free Muni and Paratransit to COVID-19 Vaccine Appointments

Free Muni and Paratransit to COVID-19 Vaccine Appointments
By Phillip Pierce

image of bus with headway sign stating "masks required"

Free Muni and Paratransit to COVID-19 Vaccine Appointments

Starting on Tuesday, February 23, Muni and Paratransit will be free for those traveling to get vaccinated for COVID-19. This includes trips in both directions. The SFMTA is also providing additional access to taxi service for those who use the Essential Trip Card.

These rides are good for trips to the city-sponsored high-volume vaccine sites, hospitals or anywhere else that is offering vaccines. More information on the city-sponsored sites as well as directions on how to get there can be found on the city vaccination website.

We know that getting San Franciscans vaccinated is the city’s highest priority. This program is designed to eliminate transportation and cost barriers to receiving this life-changing vaccine.

How to Ride on Muni

Use our trip planner or service map to find the best way to get to your vaccination destination. Simply catch the bus and head to where you need to go. Please have your vaccine appointment confirmation or instructions ready in case SFMTA staff asks to see your proof of payment.

Paratransit

Paratransit rides on SF Access van service to and from vaccination appointments will be free for eligible participants. Paratransit van riders must call to make a trip reservation and indicate that they are going to get their COVID-19 vaccine. Staff will make a note in their records to alert the driver that the rider does not need to pay a fare for their trip.

Paratransit taxi riders will have $60 loaded onto their taxi debit card, which will be valid for up to six months, to get to and from their vaccine appointment. Funds should be available starting next week. If you are a paratransit taxi rider and have a question about the value on your card or want to confirm if the additional value has been added, you may call 415.351.7000 or check your card’s transaction history on the SF Paratransit Taxi online portal

More information can be found on the SFMTA Paratransit website.

Essential Trip Card

The Essential Trip Card (ETC) already subsidizes about two to three round trips by taxi per month for older adults (persons 65 and older) and people with disabilities. Eligible participants pay 20% of the taxi fare for essential taxi trips. To pay, each rider is issued an ETC debit card, which they can load with value every month.  If ETC participants think that the cost of their trips to vaccine appointments will require more funds than they can currently load each month, they can add $60 of additional funds, at the cost of $12 to the rider, one time only. Existing ETC customers can add this new value on-line, by phone or by mail, same as usual. New applicants can sign-up by calling 311.



Published February 19, 2021 at 10:40AM
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Thursday 18 February 2021

Virtual Parade and New Central Subway Art Ring in Lunar New Year

Virtual Parade and New Central Subway Art Ring in Lunar New Year
By Sophia Scherr

We are entering the year of the Ox, typically symbolizing hard work, positivity, and honesty. This year the SFMTA will continue the tradition of celebration with the virtual San Francisco Chinese New Year Parade  on February 20th at 6 pm on KTVU.

Celebrating Lunar New Year and the San Francisco Chinese community has been a long-standing tradition for many of us. In 1849, San Francisco’s population swelled to 50,000 and many of the new residents were Chinese immigrants, coming to work in gold mines or on railroad lines. By the 1860’s, the Chinese were eager to share their culture with others and the annual tradition of parade and pageantry was born. A variety of other cultural groups throughout the city were invited to participate, and they marched down what today are Grant Avenue and Kearny Street with colorful flags, banners, lanterns, and drums and firecrackers to drive away evil spirits. The city’s Chinese New Year Parade is one of the largest celebrations of its kind in the world, attracting over three million spectators and television viewers throughout the U.S., Canada and Asia.

In line with what the year of the Ox signifies, we also look forward to seeing our work come to fruition when the Central Subway Project's Chinatown - Rose Pak station opens in 2022. As part of this milestone, the SFMTA in partnership with SFAC’s Public Art Program, the Chinese Culture Center, Chinatown Community Development Center, and the Chinese Historical Society have envisioned a vibrant art program for Chinatown’s station. Three significant prominent artworks by artists Tomie Arai, Yumie Hou and Clare Rojas are being installed, infusing the quintessential Chinatown spirit into their works, connecting the past, present and future. These artworks also serve as wayfinding – from marking the entrance to the station, to signaling to riders their arrival at Chinatown with placement of prominent works on the platform walls.

image of Chinese "paper cut" art

Traditional Chinese paper cut artist Yumei Hou developed large murals that will adorn the station

Ongoing community involvement is an essential to ensuring that Chinatown residents had a role in the artwork design process. The Chinese Cultural Center helped convene community meetings so that the artists would be able to meet residents and receive feedback on their proposed designs. Through this support, artists and community members were able to collaborate on the design of the installations. Artist Tomie Arai was able to work with local photographer Bob Hsiang to photograph students from Gordon J. Lau Elementary School who were then featured in her work.

Central Subway Project outreach staff and their partners at the Chinatown Community Development Center wanted to ensure that all aspects of Chinese culture and art were represented in the art program that will adorn the entryway of the stations roof-top plaza. The center conducted a couplet contest that garnered 120 couplet entries from local, national and international poets. San Francisco poet, Carin Mui was selected, her couplet, a form of Chinese poetry with two lines of verse that have a joined meaning and follow a list of exacting rules reads “In the past, we traveled across the Pacific to mine for gold; Now, we break through earth to form a silver dragon.”

Artist Terry Luk paints the winning couplet for the Chinatown Central Subway Station, as composer Carin Mui, former Chinatown Community Development Center staffer Jerri Diep and former Central Subway Program Manager John Funghi look on.

Artist Terry Luk paints the winning couplet for the Chinatown Central Subway Station, as composer Carin Mui, former Chinatown Community Development Center staffer Jerri Diep and former Central Subway Program Manager John Funghi look on.

 The winning couplet was recently installed in the public plaza above the Chinatown – Rose Pak Station

The winning couplet was recently installed in the public plaza above the Chinatown – Rose Pak Station

Public art in our stations is important not only for its aesthetic or beauty, but helps draw out the identity of a space, aids in the understanding of the historic or cultural significance of a neighborhood and builds a connection between visitor and the surrounding community. It’s an important reminder of the power of art to address the complexity and diversity of neighborhoods and to maintain cultural identity in the face of rapid urban transformation.

 

 



Published February 18, 2021 at 03:54PM
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Wednesday 17 February 2021

More Muni Metro Rail to Return in May

More Muni Metro Rail to Return in May
By Mariana Maguire

By May, the SFMTA plans to restart more Muni Metro rail service, extending the T Third Metro rail route between Sunnydale and West Portal, and bringing the full N Judah Metro rail route back into service between 4th and King (CalTrain) and La Playa (Ocean Beach).

T Third train at the ball park

Adding Metro rail service means we can connect more customers to essential jobs and locations along these routes and make it easier for customers to travel through downtown along Market Street.

Since August 2020, Muni has been undertaking intensive subway repairs after discovering some potentially faulty overhead splices and issues with ballast in the Eureka Curve/Twin Peaks Tunnel. We are now moving closer to completing the essential repairs and upgrades which will allow us to reopen subway service. Our work crews have removed all of the splices that had been potentially defective and replaced them with splices from a new manufacturer. We’ve also finished construction of the ballast in the Eureka Curve and have begun extensive testing and certification of the subway to ensure that everything works properly, reliably and safely. In the meantime, we’re also continuing important regular maintenance work to make as many improvements as possible while the subway is temporarily closed.

The return of the N Judah Metro rail will also free up buses that we will put to use on existing bus routes so that we can circulate other vehicles out for critical maintenance. In the effort to bring back as much bus service as possible and run buses more frequently, we have been pushing our vehicles to the limits with little or no time for maintenance. The additional buses released from N Judah service will allow us to maintain existing bus service while also keeping our fleet in good working order.

The SFMTA continues to work closely with district supervisors, stakeholders and community members to bring back additional service and modify existing service to better balance our available resources with our customers’ needs. This is especially a priority for communities most dependent on transit and who have the fewest alternative transportation options for essential travel.

We will continue to provide updates with more details and a complete list of service changes as information is available.



Published February 17, 2021 at 12:33PM
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Tuesday 16 February 2021

Mask Up - It's the Law!

Mask Up - It's the Law!
By Kristen Holland

You may hear a new announcement on our vehicles or see new messages about masks being required by federal law. The spread of COVID-19 has led the federal government to enact a mask requirement for all public transportation conveyances. Here in San Francisco, that law means wearing a mask in Muni stations, when purchasing a ticket and while waiting for, boarding, riding or exiting transit. Failure to wear a mask can result in denial of boarding, removal from Muni and may carry federal penalties.

Muni customers are doing great when it comes to mask compliance, which consistently exceeds 95% (see chart). You get it. Wearing masks, physically distancing and riding Muni for only essential trips remain crucial to reducing the spread of COVID-19.

Chart showing 97 percent mask compliance and 3 percent partial compliance for the week of 1/25/2021

The SFMTA mask survey for the final week of January 2021 reported 97% compliance

And every week, our operators, fare inspectors and ambassadors hand out thousands of masks to those who don’t have one. Thank you for protecting our employees and each other.

The SFMTA distributed 5,556 masks to employees and 10,375 masks to the public during the first week of February 2021

During the first week of February 2021, the SFMTA distributed nearly 16,000 masks

Here’s more on the new law:

The federal mask requirement went into effect earlier this month and will continue until May 2021.

As a reminder, a properly worn mask:

  • Completely covers the nose and mouth of the wearer
  • Is secured to the head, including with ties or ear loops
  • Fits snugly against the side of the face.

Face shields do not fulfill the requirements of the law. Instead, masks should be a solid piece of material without slits, exhalation valves, or punctures. Face coverings like scarves and bandanas do not meet this requirement. Visit the CDC website for tips on improving your mask to protect yourself and others.

Like other mask requirements, the law allows for some exemptions and exceptions. For example, the temporary removal of a mask is allowed in order to:

  • Take oral medications for brief periods.
  • Communicate with a person who is deaf or hard of hearing, when the ability to see the mouth is essential for communication.

The specifics of the federal law are outlined in the Transportation Security Administration Security Directive.

All state and local public health orders remain in effect.  For more information, visit SFMTA.com/COVID or call 311 within San Francisco or 415-701-4311. Free language assistance available.

 

 

 

 



Published February 16, 2021 at 09:24AM
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Thursday 11 February 2021

Geary Rapid Project Provides Safer Crossings

Geary Rapid Project Provides Safer Crossings
By Amy Fowler

Pedestrian crossing Geary Boulevard in the Richmond

A new traffic signal, crosswalk striping, pedestrian bulbs and streetlights help improve safety for people walking at Geary and Cook

The Geary Rapid Project may be best known for helping to make 38 Geary trips—well, more rapid. But, along with improving transit performance and reliability along a three-mile stretch of Geary, an equally important feature of the project is to make the streets safer.  

Geary is part of the high-injury network, and people walking there are eight times more likely to be involved in a serious or deadly collision than the average San Francisco street. Highway-like conditions on Geary Boulevard in the Western Addition make for challenging crossings. And the Tenderloin to the east, with its high concentration of children, seniors and people with disabilities, is uniquely vulnerable to traffic violence.

Fortunately, many of the safety improvements included in the Geary Rapid Project have already been completed, with more underway. Here are a few highlights:

  • New crosswalks. Steiner Street has a new look since the non-ADA compliant and seldom-used pedestrian bridge was removed last May. The surface-level crosswalk on the west side of the intersection, where the bridge had been, has been improved with new median refuges, while the east side is sporting a newly activated crosswalk. At Webster, two new crosswalks were built across Geary to supplement the Japantown pedestrian bridge. When the final striping and decorative pavers are completed, the new crosswalks will be not only be safer, but easier on the eyes.
  • New traffic signals. A new traffic signal at Cook Street was just turned on in January and another signal at the intersection of Commonwealth/Beaumont will be activated this spring, which means every crosswalk on Geary Boulevard as far west as 31st Avenue will benefit from signals.
  • New pedestrian countdown signals. The Fillmore intersection, which had no pedestrian countdown signals crossing Geary, now has them at all four crosswalks. And Divisadero, Scott and Laguna streets also gained countdowns for people crossing along Geary, so now every signalized intersection on the Geary corridor—over five miles—has countdowns.
  • Signal rephasing and “leading pedestrian intervals.” Re-timed traffic signals at the Masonic intersection added more time to cross the street and protection for westbound bicycles turning left. Other intersections, such as Scott Street, received upgrades to give people walking a head start before vehicles.
  • New "pedestrian bulb-outs” between Stanyan and Market streets. These curb extensions shorten crossing distances for people walking and encourage vehicles making turns to slow down.
  • Left turn safety. Left turns are one of the leading causes of traffic collisions. At Geary and Leavenworth, a protected left turn arrow was added for northbound traffic to separate people walking from turning vehicles.

Based on advocacy from local communities, we also added safety improvements that weren't envisioned in the initial Geary Rapid Project design. For example, a new traffic signal will be installed at Commonwealth Avenue. "The crosswalk on Geary at Beaumont and Commonwealth has been a dangerous intersection for many years," noted Tom Barton, a long-time Richmond resident who campaigned for the signal. "Having a crossing signal there will provide a safe way to cross, especially with heavy traffic, for myself and families, and other people crossing there."  

Last summer, following a tragic fatality at Geary and Gough, the SFMTA met with District Supervisors Preston and Stefani as well as local residents, who expressed a desire for additional safety measures such as reducing the speed limit near senior facilities. While existing state law makes it difficult to lower speed limits, the SFMTA was able to make use of a seldom-used exemption to reduce the speed limit on Geary from 35 to 25 mph on blocks near senior centers: between Gough and Laguna, Steiner and Scott, and Baker and Lyon streets.

Final safety improvements planned as part of the Geary Rapid Project include building a new signalized crosswalk at Buchanan Street, completing the remaining traffic signal upgrades and pedestrian bulb-outs and roadway restriping to “calm the Expressway.” Those are expected to be completed this summer.

For more information visit the Geary Rapid Project website.



Published February 11, 2021 at 02:17PM
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Wednesday 10 February 2021

Speed and Turn Limits to Boost Safety on Tenderloin Streets

Speed and Turn Limits to Boost Safety on Tenderloin Streets
By Benjamin Barnett

The SFMTA is undertaking two new traffic safety improvements as a part of our Tenderloin Traffic Safety project: (1) prohibiting vehicle turns on red at approximately 54 intersections and (2) reducing vehicle speed limits to 20 miles per hour on 17 corridors.

Map showing speed limit reduction to 20mph neighborhood-wide between: Grove Street (south), Sutter Street (north), Mason Street (east), and Van Ness (West). Showing no turn on red regulations neighborhood-wide inclusive of Grove Street (south), Sutter Street (north), Mason Street (east), and Polk Street (west)

(Accessible Engineering details)

Map identifying all Tenderloin corridors and intersections where 20 mph speed limits and No Turn on Red will be implemented.

The Tenderloin is home to many of our most vulnerable communities including historically marginalized groups such as people with disabilities, communities with limited-English proficiency and those living in single-room occupancy hotels (SROs) and supportive housing. At the same time, every single street in the Tenderloin is a part of the city’s High Injury Network -- the 13 percent of San Francisco streets that account for 75 percent of severe traffic injury collision and fatalities. The gravity of the situation in the Tenderloin means we cannot delay taking actions that will improve safety for everyone in this critical neighborhood.

No Turn On Red

Photo of no turn on red sign at intersection of Golden Gate and Jones

Prohibiting turns while facing a red traffic signal is a proven method for reducing intersection conflicts. This includes both right turns and legal left turns from one one-way street to another. We will be piloting this new program at approximately 54 intersections in the Tenderloin. The program doesn’t include intersections that already have an existing turn prohibition, pedestrian scramble or are not signalized.

Turning on red may be the norm in many driving situations, but should not be on bustling Tenderloin streets. In a study conducted by Department of Public Health and SFMTA of crashes at signalized intersections, turns on red accounted for nearly 20% of turn-related crashes. These were largely clustered in the Tenderloin.

Heavy vehicular traffic in the Tenderloin provides little opportunity for drivers to safely make the turn on red, which leads to vehicles blocking crosswalks while drivers look left trying to find a gap in oncoming traffic. Drivers quickly executing their turn may fail to see a pedestrian legally crossing from the right which can result in an injury collision.

The legislative process for the No Turn on Red program will start in early 2021, with an expected Spring 2021 rollout. No Turn on Red signs will be posted on signal mast arms and poles notifying motorists of the prohibition.

20 mph Speed Limits

Another innovative approach we are taking to make the Tenderloin a safer place for pedestrians is lowering the speed limit from 25 mph to 20 mph. We will put this limit into effect on every corridor in the neighborhood. Vehicle speed is the number one predictor of crash severity. A pedestrian struck at 20 mph versus 25 mph has double the chance of survival. Lowering speed limits to better reflect conditions in the Tenderloin will provide tangible safety benefits in advance of any future engineering changes that can be made. For example, a recent study from Seattle, Washington demonstrated that posting new, lower limits led to reductions in speeds and collisions, even in the absence of streetscape or enforcement changes.

Learn More

For more details, please visit our project page, where you can also read about the community partners who were vital in planning these improvements.

 



Published February 10, 2021 at 09:19AM
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Tuesday 9 February 2021

Time to Park? Know Your Meter

Time to Park? Know Your Meter
By Jonathan Streeter

image of a parking meter

Meters help businesses and others in high demand areas of San Francisco by ensuring that people driving cars will use just the amount of time they need when temporarily parking.  As such, the SFMTA recently made a simple but important update to how parking meters operate when paying for parking with a credit card.

Now, when paying by credit card, the meters will default to two hours of parking time. The previous default credit card charge was $0.25. In many areas of the city, that provides a few minutes of parking!  While the new default is 120 minutes, customers may still choose the precise amount of time they want to park by using the up and down buttons on the meter.  For example, if a customer wants to park for only 15 minutes, they may use the down button until the correct amount of time it is selected. Previously, a customer would have to use the up button to increase the amount of desired time.

The change to the credit card default was made for a few reasons:

•             The average time cars park at meters is around an hour and a half.  Most customers were required to press the “up” button repeatedly in order to get to their desired amount of parking time.

•             Before this change, parking meters saw a very high number of $0.25 transactions—many of those are likely customers who didn’t realize they would only be charged for just a few minutes of parking time if they did not use the up button to increase the amount of time needed.  When customers purchase the minimum amount of time without realizing it, they risk getting a ticket. By defaulting to an amount of time closer to the average time purchased, we hope to help more people avoid parking tickets for an expired meter.  Under the new default, we’ve seen a significant decline in $0.25 credit card transactions.

•             Customers who accidentally purchase only $0.25 worth of time often must immediately complete another transaction to purchase the amount of parking time they want.  When customers make two separate transactions, the city is charged two transaction fees.  Increasing the default time helps avoid double transactions and double fees. 

And please note: this change applies only to credit or debit card payments: the payment procedure for cash or pay-by-phone has not changed.

For more information visit our parking meter web page.



Published February 09, 2021 at 08:26AM
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Monday 8 February 2021

More Inspired Virtual Backgrounds from Muni Art

More Inspired Virtual Backgrounds from Muni Art
By Sophia Scherr

Whether you're working, teaching, learning or socializing on-line, you can now do it in style by showing up to your next virtual meeting with the new Muni Art 2021 backgrounds. Download, save and use the Muni Art backgrounds for any of your preferred video chatting platforms and brighten someone’s day. 

Click on any of the images below and when it opens in a new tab, save to your device.

For the latest COVID-19 related transit updates please visit SFMTA.com/COVID-19. We hope that you and your family continue to stay safe.

Kundan Baidwan

Artwork by Kundan Baidwan

artwork by Kundan Baidwan

Artwork by Kundan Baidwan

 

Agustina Caprioglio

Artwork by Agustina Caprioglio

Artwork by Augustina Caprioglio

 

John Keating

Artwork by John Keating

Artwork by Deirdre Weinberg

Artwork by Deirdre Weinberg

 

Wes Wellner

Artwork by Wes WellnerArtwork by Wes Wellner

Artwork by Wes Wellner

Artwork by Wes Wellner

 

Bonus Easter Egg: Senator Bernie Sanders on the F line

Photo of F Line car interior with an image of Senator Bernie Sanders superimposed



Published February 08, 2021 at 11:23AM
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Friday 5 February 2021

What’s New in the Richmond? Transit Lanes to Support the 38 Geary

What’s New in the Richmond? Transit Lanes to Support the 38 Geary
By Jade Moy

Notice something new in the Richmond? We recently installed new transit lanes on segments of Geary Boulevard between Stanyan Street and 33rd Avenue as part of the Temporary Emergency Transit Lanes program. This project extends the existing transit lanes that we installed as part of the Geary Rapid Project between Stanyan and Market streets. Now, more than 75% of Geary Boulevard benefits from transit lanes, increasing overall transit-lane miles by 50%.

Photo of 38 Geary bus approaching an intersection

The Geary Boulevard corridor provides neighborhoods with vital services such as medical centers, grocery stores and other essential businesses. During the pandemic, the 38 Geary bus route has continued to serve about 18,000 daily riders making essential trips. Our new transit lanes help keep buses moving to reduce crowding and travel times for people who still depend on transit to get around the city.

When buses aren’t competing with traffic, they can stay more evenly spaced apart and complete routes more quickly, providing more frequent service and reduced crowding with the same number of buses. You don’t have to live in the Richmond to reap the rewards—reducing delays on any part of Geary Boulevard means that buses can run more frequently, which benefits passengers along the entire route.

photo of Temporary curbside transit lanes striped with white paint and “Bus/Taxi Only” stenciling and signage.

Temporary curbside transit lanes have been striped with white paint and “Bus/Taxi Only” stenciling and signage.

Transit lanes are especially important at a time when physical distancing requirements mean Muni buses can only carry one-third of the passengers that they could previously. Over the summer, as congestion increased and auto speeds slowed, crowding (by COVID-19 capacity standards) began increasing on the 38 Geary and 38R Geary Rapid . This occurred despite ridership numbers staying relatively flat, as buses became delayed in traffic.

Looking forward, as more of the economy re-opens, the new temporary transit lanes will help us avoid crowding without adding additional buses or operators. This is critical at a time when the SFMTA is facing major revenue shortfalls and has limited resources.

Two charts. While ridership remained stable in late 2020, the number of crowded trips (per COVID standards) increased (left chart). This crowding occurred as traffic speeds have slowed (right chart).

While ridership remained stable in late 2020, the number of crowded trips (per COVID standards) increased (left chart). This crowding occurred as traffic speeds have slowed (right chart).

In addition to transit lanes, the Geary Boulevard project also includes other improvements. We placed temporary wooden sidewalk extensions (known as bus bulbs) at bus stops at 25th, 20th and 6th avenues. These allow buses to stop without pulling in and out of traffic and provide more space for people waiting. To give buses a head start on general traffic, we installed special Muni-priority traffic signals at the intersections of 25th, 20th and 15th avenues.

Photo of new temporary bus bulb on Geary Boulevard at 20th Avenue that allows buses to stop without pulling to the curb.

This new temporary bus bulb on Geary Boulevard at 20th Avenue allows buses to stop without pulling to the curb.

Next, we will evaluate the temporary emergency transit lanes—including looking at Muni travel times, crowding and impacts to traffic and parking—to determine how well they’re working and whether to pursue making them permanent, potentially with adjustments or additions.

Let us know what think about the new transit priority treatments on Geary. Whether you ride the bus, drive or walk on Geary Boulevard, we want your feedback. Take our survey at SFMTA.com/38Survey

For details on the project and to register for updates, visit our website

Photo of a special head-start transit signal that gives buses the jump on general traffic at the intersection of Geary Boulevard and 15th Avenue.

A special head-start transit signal gives buses the jump on general traffic at the intersection of Geary Boulevard and 15th Avenue.



Published February 05, 2021 at 11:53AM
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Thursday 4 February 2021

Celebrating the Life and Legacy of Rosa Parks

Celebrating the Life and Legacy of Rosa Parks
By Sophia Scherr

Photo of Rosa Parks

“Stand for something or you will fall for anything. Today’s mighty oak is yesterday’s nut that held its ground.”

Today, we celebrate the legacy of civil rights icon, Rosa Parks. 66 years ago, Rosa kept her seat on a Montgomery bus, was jailed and fined $10, thus sparking the Montgomery Bus Boycott. A catalyst for the Civil Rights Movement, Rosa’s groundbreaking act proves how change can be made through the protest and civil action of everyday people. This day also reminds us of the progress and work that is still needed to ensure equity for all.

In commemoration of the start of Black History Month and to honor Rosa Parks and her courage a plaque in her honor has been installed on a bus to mark this historical civil rights event. Our Black Women in Transit history campaigno celebrates those extraordinary individuals who have demonstrated a commitment to civil rights in transportation. You can find Rosa Parks and other groundbreaking figures stories system-wide throughout Black History Month.



Published February 04, 2021 at 09:05AM
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Wednesday 3 February 2021

Vision Zero Look Ahead

Vision Zero Look Ahead
By Erica Kato

With Vision Zero, our goal is straight-forward: traffic deaths are not just preventable, they’re unacceptable and we must work to eliminate them. One death on our streets due to traffic violence is one death too many. 

People using pedestrian safety zone on 8th Street that creates a shorter and safer crosswalk

People using pedestrian safety zone on 8th Street that creates a shorter and safer crosswalk

The advent of the COVID-19 pandemic in early 2020 had a significant and unprecedented impact on travel in San Francisco throughout the year.  Unfortunately, as traffic volumes dropped, we witnessed an increase in both traffic speeds and dangerous driving behavior. While the number of traffic injuries in San Francisco decreased in 2020 compared to 2019, the number of traffic deaths remained tragically unchanged.

Nationally, traffic fatalities have increased in major cities, including many of our Vision Zero peers like Portland, New York City and Philadelphia.  In San Francisco we experienced an increase in solo-driver fatalities and motorcycle fatalities, and a decrease in pedestrian fatalities.

First adopted by the mayor and the Board of Supervisors in 2014, the aim of Vision Zero is to eliminate traffic deaths and reduce severe injuries in San Francisco. The policy remains the guiding safety principle for SFMTA, as well as for our partners in the Department of Public Health, the San Francisco Police Department, and all of our Vision Zero partners.

Despite the pandemic and local shelter-in-place orders, the SFMTA completed more than 80 miles of street safety improvements citywide in 2020. More than 30 miles of these improvements were made on the High Injury Network (a network of streets that accounts for 75% of severe and fatal traffic collisions). This includes 6.5 new miles of protected bikeways, more than 300 continental crosswalk upgrades, 11 miles of city streets with slower speed limits, more than 150 signals upgraded additional crossing time for people walking, and more than 60 signals upgraded with leading pedestrian intervals.

We are committed to reaching our Vision Zero goal of zero fatalities in San Francisco.

Our Vision Zero approach in 2021:

Looking ahead, we will continue focusing in 2021 on proven tools to save lives, especially focused on slowing speeds since speed is a leading factor in severe and fatal injuries in SF. These tools include:

    • Exercising local authority to slow speeds, including establishing slow senior zones and 20 MPH speed limits on Market Street and other High Injury Network streets
    • Advancing quick build projects (more than 10 quick builds are in the pipeline for 2021, including two in the Tenderloin)
    • Implementing citywide programmatic work on the High Injury Network, such as daylighting (removing parking at intersections to improve visibility).

We know we can’t get to zero deaths from traffic crashes without a transformative policy agenda, so we will continue to pursue state legislative change to give us more authority over how speed limits are set in San Francisco and to see the ability to implement speed safety cameras for enforcement.

San Francisco’s multiagency, multidisciplinary team will be updating the Vision Zero Action Strategy in 2021. We want to know your ideas and priorities for safer streets and will be sharing a survey soon to gather your input.

For more information, please visit our website: visionzerosf.org



Published February 03, 2021 at 08:33AM
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Tuesday 2 February 2021

Nearly 300 Muni Drivers Celebrated for Extraordinary Safety Record

Nearly 300 Muni Drivers Celebrated for Extraordinary Safety Record
By

Very few drivers can make the claim they have successfully navigated the congested streets of San Francisco for years on end without having any preventable safety incidents. But 299 of the SFMTA's 2,500 Muni operators can proudly say they have done so for at least 15 years, and some for decades. This month these operators get a token and patch to wear, honoring the Safe Driver record.

Recognizing these employees, Director of Transportation Jeff Tumlin stated that, "Safety is SFMTA's number one priority. It is my privilege to honor this year's Safe Driver Award recipients. These professionals deliver for the people of San Francisco and lift up the entire agency. Safe Drivers, thank you for your dedication and your service.”

Photos of Oliverio Valle, Lonnie Moore and Jason Lao

Safe Driver honorees with a remarkable record of 35 or more years. From left to right: Oliverio Valle, Cable Car Division, 46 Years; Lonnie Moore, Jr., Green Division, 43 years; Jason Lao, Green Division 36 years.

What Constitutes a Safe Driver?

Simply put, a safe driver is an operator who has driven a minimum number of qualifying hours each fiscal year with no avoidable safety incidents.  To earn the 2020 Safe Driver Award, operators must have driven at least 1,387 hours during the past fiscal year without a preventable incident (adjusted to account for the service reductions that occurred due to COVID-19).

For operators meeting the strict safety guidelines, 2020 posed unique challenges. "Our transit operators have endured some of the most difficult situations that we have ever had to face," said Roger Marenco, president of Transport Workers Union Local 250A. "In 2020, our operators showed that they were ready, willing and able to fulfill their duties as disaster service workers in the midst of a pandemic. By putting their health and safety on the line, our operators were able to keep our city moving by providing one of the most important services: public transportation."

The COVID-19 pandemic required the SFMTA to adjust Muni operations in order to keep both operators and customers safe. Between new face covering requirements and limits on the number of customers per vehicle, operators were asked to quickly adapt to an ever-changing environment. In addition, we implemented a new core service plan in April, with several updates throughout the year, that meant operators needed to adjust to new routes, new equipment or both.

Make no mistake, Muni operators take this Safe Driver honor, and the patches they receive, very seriously. It's a big deal. Navigating a 40-foot vehicle or longer, through 49-square miles of hilly, winding San Francisco terrain is no easy task. Add navigating traffic with ride-share vehicles, private and commercial vehicles, taxis, bicycles, scooters and pedestrians into the mix and the challenges escalate quickly.

Honoring Safe Drivers

Photo of Safe Driver patches

The initial patch is given after three years of safe driving. Subsequent tab-style patches are presented in five-year increments and are worn on their uniform sleeve.

The SFMTA relies on thousands of operators who provide safe daily service to customers throughout the entire Muni network. "Congratulations 2020 Safe Drivers," said Julie Kirschbaum, SFMTA Transit Director. "You have demonstrated an extraordinary commitment to safety during a very challenging year. While we cannot celebrate in person this year, your accomplishment does not go unnoticed. Thank you for all that you do to safely move our customers throughout San Francisco."

Image of safe driver tokens

The 2020 Safe Driver Award Token harkens back to the SF Municipal Railway tokens that were introduced for fare payment in the 1940s.

We honor not just these 299 extraordinary individuals, but all of those who work so hard to make safety the standard by which we operate.



Published February 02, 2021 at 09:44AM
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