Updated Muni Service as Students Return to School

Updated Muni Service as Students Return to School
By Clive Tsuma

28R 19th Avenue will run on weekdays between 7 a.m. and 7 p.m. starting Monday, August 21.

Muni will make changes to service to address crowding starting August 19 as SFUSD students return to school. This includes the return of the 28R 19th Avenue and bus stop changes to the 29 Sunset to improve travel times.

28R 19th Avenue Rapid Service  

The return of the 28R 19th Avenue Rapid is a highlight of the upcoming August 19 Muni service changes. The restoration of the line since its suspension at the start of the pandemic will address crowding that riders on the 28 19th Avenue bus currently experience. The 28R 19th Avenue Rapid will run on weekdays between 7 a.m. and 7 p.m., every 12 minutes. Combined with the 28 19th Avenue, service on the corridor will be every six minutes.  

The 28R 19th Avenue Rapid will run on a modified route that ends at the Daly City BART station, rather than at the Balboa Park BART station as it used to. The new route will include the same 28R stops from 19th Avenue & Holloway Ave north, but after serving the 19th & Holloway stop, the bus will go directly to the Daly City BART.   

While the new 28R 19th Avenue will not provide service to stops on Arch or Alemany, it will provide a more direct route to BART for people along the 19th Avenue corridor. Riders along the Alemany corridor going to the Balboa Park BART station can continue to use the 54 Felton.  

Back to School 

With SFUSD students returning to school August 16, many families who rely on Muni to get to school will see Muni service increase after school as part of the new schedule. Because Muni vehicles often become crowded during morning peak hours and sometimes pass up stops when there is not enough room for extra riders, families are encouraged to plan their trips ahead of time and hop on Muni early to make sure students get to school on time. Since school for SFUSD students starts Wednesday, August 16, and the Muni service changes won’t be implemented until August 19, we will be providing supplemental Muni service that is the same as the school Tripper service that we provided in spring for the first three days of school.

Highlights for the August 19 Service Changes 

• As part of the 29 Sunset Improvement Project, 11 stops will be removed in each direction on the 29 Sunset to improve reliability and reduce travel times. The 29 Sunset’s northern terminal will also change to 25th Avenue and California Street after 10 p.m. 

• With the return of the 28R 19th Avenue Rapid, the 28 19th Avenue will see a decrease in weekday frequency from every 10 minutes during morning and evening peaks to 12 minutes all day. Combined weekday frequency with the 28R 19th Avenue Rapid will be every six minutes. 

• To address crowding on the 14R Mission Rapid during the early morning and afternoon school hours, peak frequencies are shifting to more closely match demand. More frequent morning service will start at 6 a.m. and school service will ramp up around 2 p.m. 

• The 31 Balboa will extend to Townsend and 5th (Caltrain) with 10 new stops on weekdays only. 

• The 38 Geary service to Geary and 32nd Avenue will see an increase in service 8 a.m. to 11 p.m. on weekends to address evening crowding. The frequency 6 a.m. to 8 a.m. on weekends will decrease from 10 minutes to 20 minutes. 

• The southern terminal for the 19 Polk in the Hunters Point Shipyard will change to Donahue & Innes, from Galvez Avenue at Hill Drive. All current stops on the line will continue to be served and the terminal will be in a location with better lighting to prioritize operator and passenger safety. 

• The 30 Stockton will go back to terminating at Sports Basement (Crissy Field) until 8 p.m. The northern terminal after 8 p.m. will be on Divisadero at Chestnut. 

• Inbound (16448) and outbound (16449) stops on Sloat at 43rd Avenue served by the 18 46th Avenue and 23 Monterey will be discontinued as part of the Sloat Quick Build Project. 

• The 6 Parnassus inbound stop at Parnassus/Hillway (15892) will go out of service due to long-term construction. 

• The 91 3rd Street/19th Avenue Owl inbound stop at North Point and Larkin (15465) will be removed due to long-term construction. 

• The 48 Quintara/24th Street pilot reroute and eastern terminal change to 22nd at Iowa will be made permanent and will also apply to the 48 Owl. One weekday bus will be added to the 48 Quintara/24th Street to address crowding. 

• To improve reliability without sacrificing frequency on the 57 Park Merced, we are adding a bus on weekdays from 11 a.m. to 7 p.m. This will allow the line to continue providing service every 20 minutes while contending with severe traffic congestion along the route.  Weekend frequencies will change to 25 minutes from 20 minutes to account for additional running time in light of congestion. 

• The 55 Dogpatch will decrease in frequency from 15 minutes to 20 minutes to account for additional running time due to due to congestion and construction on 16th Street. 

We’re also prioritizing safety on Muni. If you experience or witness customer or operator harassment on Muni, report it directly to the SFMTA by calling 311 or using the 311 mobile app or the Muni Feedback form (SFMTA.com/MuniFeedback).  

Published July 27, 2023 at 12:56PM
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SFMTA Celebrates Disability Pride Month and Introduces the Accessibility Strategy

SFMTA Celebrates Disability Pride Month and Introduces the Accessibility Strategy
By Katie Heuser

Disability rights activist Bruce Oka leads the ribbon cutting ceremony for an accessibility ramp on the K Ingleside platform in 1989. 

Did you know one in ten San Franciscans has at least one kind of disability? July is Disability Pride Month, and San Francisco joins the celebration every year to honor the disability community and mark the anniversary of the Americans with Disabilities Act (ADA). The ADA, which turns 33 on July 26, is the landmark civil rights law that prohibits discrimination on the basis of disability.  

The disability rights movement has a long history in the Bay Area, and much of that activism has focused on accessible transportation. You can hear more about the evolution of San Francisco’s accessible transportation on our podcast, Taken with Transportation. During July and all year round, we honor the experiences, achievements and struggles of people with disabilities, and celebrate how disability is a rich part of human diversity.

Staff across the SFMTA are responsible for making our programs, policies and services accessible to older adults and people with disabilities. We work to go beyond legal accessibility requirements to provide safe and efficient service to all. For example, we require scooter companies to provide adaptive scooters. We provide free Muni for seniors and people with disabilities, and those who are unable to independently ride public transit can use paratransit. Since 1978, we have worked to improve and expand paratransit services.  

To address the evolving and diverse transportation needs of people with disabilities and older adults in San Francisco, we are developing an Accessibility Strategy. This strategy will guide the agency in our mission to ensure that older adults and people with disabilities can get to where they need to go safely, reliably and affordably. 

There are three phases to the Accessibility Strategy.

1. Phase One, the Needs Assessment, begins with a history of accessible transportation services in San Francisco. It discusses the local populations of older adults and people with disabilities and their unique needs. The document examines transit, paratransit, street infrastructure and newer transportation options like scooters and bikeshare.  

The Needs Assessment documents San Francisco’s successes in making these modes accessible to all and identifies additional work that needs to be done. The Accessible Services group analyzed existing agency strategies, rider surveys and performance data and consulted with community members to understand opportunities for improvement. The Needs Assessment will be available for public feedback later this summer. To receive updates on this work, including how to provide feedback, please email AccessibilityStrategy@sfmta.com. 

2. Once the Needs Assessment is adopted, the Accessibility Strategy work will focus on Phase Two, the development of Goals and Actions. These goals and actions will provide a guide for how to address the issues and opportunities that have been identified. Your input on the Needs Assessment will be very important during Phase Two work.

3. Phase Three (Implementation & Performance Measurement) will help us measure the progress of the Accessibility Strategy. It will also set expectations for how we communicate this progress within the agency, to our partners and to the public.  

Stay with us for more news on the Accessibility Strategy and how the SFMTA is working to support transportation for all. We invite you to learn more about transportation for people with disabilities and older adults in San Francisco by visiting our webpage or contacting our Mobility Management Center.

Published July 26, 2023 at 11:55AM
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The Slow but Steady Transformation of Page Street

The Slow but Steady Transformation of Page Street
By Michael Delia

The transformation of Page Street from a congested to calm thoroughfare continues with the goal of making it safer for everyone. 

The Slow Streets Program and other infrastructure upgrades are breathing new life into Page Street, creating a vibrant route connecting the Haight/Ashbury, Lower Haight and Hayes Valley neighborhoods. Widened sidewalks, a significant reduction in traffic and colorful, community-built street artwork have made Page a place where people want to walk, bike and live. 

The tree-lined west end of Page Street serves as a gateway to Golden Gate Park. To the east, there have been numerous changes to the approach to Octavia Boulevard that are being welcomed by those who live in the area. There are now new sidewalk extensions and stormwater rain gardens at three locations near Octavia – including a decorative, traffic-calmed intersection at Page and Buchanan Streets. 

Once a popular cut-through for cars to get to Octavia Boulevard and the freeway, Page Street’s recent transformation is the result of a process that took nearly a decade. The SFMTA began public outreach in 2014 to find ways to slow traffic and reduce the number of cars. The same year, the Planning Department designated Page Street as a Green Connection which paved the way for landscaping and urban design enhancements. 

In 2016, an eastbound center-running bike lane from Laguna to Octavia opened with much fanfare, since it helps separate people biking downhill from the steady stream of right-turning vehicles. The lane was later extended a second block to Buchanan Street, but the issue of chronic congestion and turn conflicts at intersections remained. 

The SFMTA worked closely with the community over several years to improve Page Street. The wider sidewalks and rain gardens were approved in 2018 as part of the Page Street Neighborway project. Initial improvements were focused on the stretch between Webster and Gough streets to address speeding, especially in the John Muir Elementary school zone, drivers and bicyclists running stop signs and traffic signals, steep grades at certain blocks and all-day congestion. An additional bikeway project that restricted access to Octavia Boulevard and the Central Freeway was implemented in February 2020.  

During the COVID-19 pandemic emergency, Page became part of the pilot Slow Streets Program to limit car flow and open streets to expanded recreational use. With overwhelming community support of 85%, Page was adopted into the permanent Slow Streets program by the SFMTA Board this January. More robust traffic diverters were installed at all major signalized crossings, including Octavia, Divisadero, Masonic and Stanyan streets. 

Today, we are seeing progress in the form of increased pedestrian and bicycle use and speed reductions. In the last two years, vehicle traffic on Page Street has gone down steadily, with an average daily vehicle volume of 1,120, down from 3,370, and an average speed of 16 mph. These numbers are getting closer to our recommended criteria of fewer than 1,000 cars per day with a median speed of 15 mph. There were also 39% fewer traffic collisions on Slow Page Street than before it became a Slow Street. 

Our work is far from done. The community is hopeful that we can realize the full potential of “Slow Page.” Later this summer, we plan to install new signs to better communicate speed limits and restrictions at the approaches from cross streets. 

While many of these changes have been implemented using quick build materials such as paint, posts and signs, we are also looking into what traffic restrictions we can add to the corridor and which ones can be made permanent. The recent completion of the neighborway project offers insight – and potentially lessons learned – into how adding infrastructure affects the Slow Streets experience. The potential for additional stormwater greening measures will also be studied. We expect to begin another round of public engagement focused on the western half of the corridor later this year into 2024. 

The future of Page Street looks bright as progress continues. Evolving designs that prioritize people over traffic have helped foster a sense of community and encourage more public art and neighborhood-focused activity. This corridor is transforming into a safer, quieter residential street that offers a better quality of life for all of us who love this neighborhood. 

Published July 14, 2023 at 10:27AM
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Innovation to Icon: 150 Years of Cable Cars Exhibit Opens

Innovation to Icon: 150 Years of Cable Cars Exhibit Opens
By Jeremy Menzies

We are happy to announce the opening of a special history exhibit at the San Francisco Public Library, as part of the ongoing celebrations for the 150th anniversary of the cable cars. The “Innovation to Icon: 150 Years of Cable Cars” exhibit runs from July 1 to September 30 on the 6th floor of the public library’s main branch library at 100 Larkin Street.

150 years strong, San Francisco’s cable car system is a symbol of the city. 

"Innovation to Icon: 150 Years of Cable Cars" takes a visual journey through time that brings the incredible history of San Francisco’s beloved cable cars to life. Combining photographs, original documents, and unique memorabilia from the San Francisco History Center and the SFMTA Photo Archive, this exhibit showcases the spirit, ingenuity and timeless allure of a city icon.  

Cable cars once dominated the transit scene in San Francisco. This 1890s shot was taken at Market and Geary Streets in the center of the city. 

Invented in 1873 to conquer the city’s challenging topography, cable cars evolved from a groundbreaking transportation mode to a symbol of San Francisco. The cars have endured multiple boom-bust cycles, nearly becoming extinct more than once thanks to natural, political and economic turmoil. During the post-war era, they rose in popularity locally and nationally and became a “must-see” attraction for visitors. 

California Street cable car passing Grant Avenue in Chinatown in the late 1970s. 

Years of use and deferred maintenance in the 1970s left the system battered and unsafe. From 1982-1984, the entire system was shut down and rebuilt from the ground up. Reengineered for improved safety and structural integrity, the new system held onto its 19th century roots. 

Today, San Francisco’s cable cars are landmarks of American history and culture. Rather than being static relics from the past, they are living and moving museums, reminding us of what makes San Francisco such an extraordinary place. Drop by during regular library hours to immerse yourself in the world of the “little cable cars” that forever changed our city.

Published July 12, 2023 at 02:23PM
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Get Your Transportation Needs Met in the Bayview

Get Your Transportation Needs Met in the Bayview
By Christopher Kidd

SFMTA staff tabling at Bayview Sunday Streets in May of 2023. 

Starting this summer, Bayview-Hunters Point residents can get their transportation service needs met without having to leave the neighborhood! The Transportation Resource Center (TRC) at 5009 3rd Street is now open from 10 a.m. to 5 p.m., Monday through Friday, and offers access to Muni resources. 

Run by the SFMTA and Community Youth Center of San Francisco, the TRC is part of the larger SFMTA Bayview Community Shuttle Program. 

There are many programs that make transportation more affordable and accessible for youth, seniors, low-income residents and residents with a disability – but learning about these programs or registering for them can be a challenge. The TRC makes information and services for transportation easily available for residents in Bayview-Hunters Point, with staff on site to help navigate forms and requirements. At the Center people can: 

• Sign up for a Clipper Card or get a discounted Clipper Card for residents with low incomes or residents with a disability. 
• Sign up for a Muni Transit Pass – including Free Muni for people with a disability, the Lifeline Transit Pass for low-income residents, the Youth Transit Pass, the Senior Transit Pass or the Access Pass for people experiencing homelessness. 
• Access Paratransit services, including the Essential Trip Card, the Shop-a-Round shuttle, Van Gogh shuttle and wheelchair taxi access. 
• Get Muni Travel Training – learn how to use the Muni transit system and the MuniMobile app to reach key destinations. 
• Learn how to access Scootershare and Bikeshare services, including the Bike Share for All program for low-income residents. 

We’re also partnering with the HOPE SF Youth Leadership Program (led by Bay Area Community Resources) to share information about the TRC with residents at HOPE SF housing sites across Bayview-Hunters Point. These youth champions will help expand mobility to those who find it hardest to access transportation.   

Mobile Sales Van Partnership 

We’re also bringing the SFMTA Mobile Sales Van to the TRC for pop-ups on July 11 and July 18 from 10 a.m. to 2 p.m. Residents can buy Clipper cards, buy or renew transit passes and pay parking citations at the Mobile Van. The SFMTA Mobile Van also stops at Mendell Plaza in Bayview-Hunters Point the first and last Friday of every month from 10 a.m. to 2 p.m.  

You can get involved with the Bayview Community Shuttle in a number of ways: 

• Sign up for our mailing list 
• Attend a committee meeting for the Transportation Resource Center  
• Take our shuttle service planning survey 
• Attend an upcoming shuttle outreach event 
• Attend a Community Congress meeting in the Bayview – details are on the project website 
• Contact us directly 

Find more information on the Bayview Community Shuttle Fact Sheet. 

Published July 03, 2023 at 12:56PM
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