Friday, 22 December 2023

Celebrate the Holidays at Union Square with Muni

Celebrate the Holidays at Union Square with Muni
By Che Harmon

Picture of Christmas Tree and Ice-Skating Rink in Union Square.Holiday Scenes in Union Square.

As 2023 comes to an end, the holiday festivities in San Francisco are just beginning. Muni is your ride to the Union Square Christmas Tree, Ice Skating Rink and the return of Winter Walk.  

The holidays at Union Square are a San Francisco tradition, and all of its festive attractions are easily accessible by Muni. Take Muni to Union Square to enjoy the iconic Christmas tree and ice-skating rink through Jan. 15 or take a stroll through Winter Walk and its wonderland design through Dec. 24. Enjoy Winter Walk's entertaining shows, food trucks, shopping booths and more, all making their festive return from a 5-year-break. Union Square is accessible through the Union Square/Market Street and Powell stations, as well as many other Muni lines that make it easy to get to.  

We are also excited to continue our tradition of free Muni rides on New Year’s Eve starting from 8 p.m. on Saturday, Dec. 31 through 5 a.m. on Sunday, Jan. 1. Clipper Card customers should NOT tap their cards to make sure they don’t get charged a fare, and Muni Mobile passes will not be necessary. We are happy to provide this free Muni service as part of our ongoing commitment to Vision Zero. Plan your travel to ring in 2023 at our New Year’s Eve Travel & Transit webpage (SFMTA.com/NYE). 

Riding transit is the safest way to enjoy the holiday season and its events. Taking Muni lets you and your loved ones celebrate without the hassles of traffic and parking. 

Plan your Holiday adventures at our website SFMTA.com. 



Published December 22, 2023 at 10:12AM
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Thursday, 21 December 2023

How Your Feedback is Shaping the Bayview Community Shuttle

How Your Feedback is Shaping the Bayview Community Shuttle
By Hana O’Neill

A new community shuttle is coming to Bayview-Hunters Point in 2024, and we need your help designing it! The SFMTA is partnering with the California Air Resources Board and nine community-based organizations to launch a dynamic service community shuttle that truly meets your needs. The shuttle is funded through California Climate Investments, a statewide initiative that puts billions of Cap-and-Trade dollars to work reducing greenhouse gas emissions, strengthening the economy and improving public health and the environment — particularly in disadvantaged communities. 

A “dynamic service” shuttle is one that doesn’t have a fixed route like a bus line, but instead operates in a “service area.” The shuttle will pick up and drop off riders throughout the service area, which can help you reach destinations that were previously hard to get to. The Bayview is a geographically isolated community and the community identified the need for a shuttle like this in the Bayview Community Based Transportation Plan

We’re currently working on defining that service area. We’ve held 28 events where we talked to almost 2,000 residents, but we know not everyone can come to community meetings or other events. So we also conducted a survey that residents filled out online or on paper at outreach events. We surveyed 629 residents, who gave us 1,060 places they wanted to take a shuttle to. Here’s a summary of the results: 

Many people wanted to take short trips that start and end within the Bayview. 76 people told us that they wanted connections to specific transit lines, such as to the T Third. Others gave destinations that are easily accessible via already-existing Muni lines, such as Chinatown. While a shuttle may not be able to take you all the way to that destination, a direct lift to the T Third would make that trip much easier. 

A legend for a map of San Francisco displaying Muni Routes that serve the Bayview and frequency of survey responses. Most survey responses are in the Bayview or along Muni routes. Frequently requested destinations include Chinatown, Downtown, 24th St BART, the San Bruno Ave commercial corridor, and SF General Hospital.A map of San Francisco displaying Muni Routes that serve the bayview and frequency of survey responses. Most survey responses are in the Bayview or along Muni routes. Frequently requested destinations include Chinatown, Downtown, 24th St BART, the San Bruno Ave commercial corridor, and SF General Hospital.

Desired destination of survey respondents.

 

Initial Service Plan/Alternative A: 

The initial service plan that we presented to residents included service from 7 a.m. to 7 p.m., seven days a week. Riders would wait up to 15 minutes for a ride to Bayview destinations, as well as a few others outside of the neighborhood, such as the 22nd Street Caltrain station, 24th Street BART station and Zuckerberg San Francisco General Hospital.  

The initial concept shows a map of the service area including the Bayview itself, and 3 potential external destinations: 24th St BART, 22nd St Caltrain, and SF General Hospital. This alternative would have approximately 12 hours of service 7 days a week, a moderately large service area, and moderate wait timesA chart depicting the service hours related to the Alternative A map: this alternative would have approximately 12 hours of service 7 days a week, a moderately large service area, and moderate wait times

Alternative A: Initial conception of service plan.

 

Alternative B: 

How does this plan sound to you? Would you rather have a larger service area for the shuttle so that you could be picked up or dropped off in neighboring areas (shown in gray in the Alternative B map)? This alternative would require running service for a shorter time period – for instance, operating only on weekdays – and with longer wait times. Is this tradeoff worth it? We’d love to hear from you. 

The larger service area alternative B shows a map of the service area including the Bayview itself, and many neighboring areas, potentially including Potrero Hill, the Mission, and parts of the Portola and Visitacion Valley, though exact borders have not been determined. This alternative would have approximately 12 hours of service 5 days a week, a large service area and longer wait times.A graphic chart depicting the service hours related to the Alternative B map. This alternative would have approximately 12 hours of service 5 days a week, a large service area, and longer wait times.

Alternative B: Larger service area and tradeoffs

 

Alternative C: 

We could also run the shuttle for a longer time period, such as from 6 a.m. to 10 p.m., seven days a week, with short wait times – but this would require focusing on local neighborhood connections. The shuttle would serve only the Bayview, with no destinations outside of the neighborhood. 

Alternative C shows a map of the service area including immediate neighborhood connections within the Bayview. This alternative would allow us to run approximately 16 hours of service 7 days per week, and allow shorter wait times, but leaves a smaller service area. A chart reflecting the more service hours found in the Alternative C map of the service area including immediate neighborhood connections within the Bayview. This alternative would allow us to run approximately 16 hours of service 7 days per week, and allow shorter wait times, but leaves a smaller service area.

Alternative C: More service hours and tradeoffs

 

Would you rather be able to go more places, even if that means you wait longer, and the shuttle doesn’t run for as many hours of the day? Or would you rather get a ride more quickly, at more times of day, even if it can’t take you directly to as many locations? Please let us know what you think! 

You can sign up for project updates here to learn about upcoming meetings, including our Community Congress on January 24th. You also can email us at BayviewShuttle@sfmta.com.  

As we continue to do outreach to hear about your priorities, we’re also working to select a company to run this shuttle service. When all is said and done, we’re hoping to start service by the middle of 2024. 



Published December 21, 2023 at 11:20AM
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Wednesday, 20 December 2023

Take Muni for Free on New Year’s Eve 2023

Take Muni for Free on New Year’s Eve 2023
By Janice Tan

A night time photo of San Francisco's city hall with a Muni bus driving by.Ride Muni for free during New Year's Eve. 

As the year comes to an end, we in San Francisco have a lot to celebrate. To keep that celebration safe, we are offering our 24th consecutive year of free Muni rides for all customers on New Year’s Eve. Let Muni be the designated driver for free from 8 p.m. on Sunday, Dec. 31 through 5 a.m. on Monday, Jan. 1.  

Clipper Card customers should NOT tap their cards to make sure they don’t get charged a fare. MuniMobile passes will not be necessary. Metro fare gates will be open on New Year’s Eve starting at 8 p.m. 

Riding transit is the safest way to celebrate New Year’s Eve in San Francisco, and we are happy to provide free Muni service as part of our ongoing commitment to the city’s Vision Zero goal of eliminating traffic fatalities.  

Whether your New Year’s resolution includes reducing your climate footprint, trying new restaurants or using more active transportation modes for better health, taking Muni on New Year’s Eve is a great choice to start your year with. 

New Year’s Eve Muni Service 

  • Free Muni service from 8 p.m. on Sunday, Dec. 31 through 5 a.m. on Monday, Jan. 1 

  • Metro fare gates will be open starting at 8 p.m. on New Year’s Eve 

  • Do not tag your Clipper Card or activate a MuniMobile ticket 

  • Start planning your trip at SFMTA.com 



Published December 20, 2023 at 09:32AM
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Tuesday, 19 December 2023

SFMTA Introduces First LRV4s with New Seating Arrangement

SFMTA Introduces First LRV4s with New Seating Arrangement
By Che Harmon

The interior of a train with blue double seats facing forward on one side and a row of red seats facing the aisle on the other.

New seating arrangement in LRV4 vehicles with seats facing the front or rear. 

At the SFMTA, we’re committed to improving service every way we can, and your input is critical to doing it. Our LRV4 Muni fleet is newer and easier to clean and maintain. These state-of-the-art vehicles are helping us make dramatic improvements in Muni reliability, but we’ve heard consistently that passengers want more seating options. We’re listening and putting your feedback into action. 

In early September, we introduced the addition of side-by-side seats facing the front or rear of the vehicle, also known as “transverse” seats. Car #2120 was the first of a hundred LRV4 cars to feature a revamped interior. This seating arrangement lets passengers choose whether they want to face forward or backwards, depending on the direction the train is headed. 

The original interiors in Muni’s LRV4 fleet featured a bench arrangement that ran along the outer walls of the cars, with seats that face inward towards the center aisle of the train and lacked the “butt-dimples” passengers were accustomed to seeing. This layout allowed more people to ride on each train car, which is important, but some passengers found the seating uncomfortable and wanted more places to sit. Your comfort and input are also important, and those older interiors are almost gone now. They’ve been replaced with updated seating featuring the return of the “butt-dimples” for a more comfortable ride. 

While all vehicles are being updated to include transverse seats, only our newer LRV4 vehicles have been equipped with double-transverse seating options, as this change required structural reinforcement to support the extra weight of two passengers.  

The LRV4s with the double-transverse seats will be the final phase of LRV4 vehicles joining the Muni fleet before a preventative brake rebuild. This $20 million overhaul and upgrade will improve reliability and extend the manufacturer’s warranty on our new vehicles. 

As these new LRV4 cars begin rolling out throughout the city, Muni passengers can look forward to a more comfortable ride. We’ll continue to update our fleet to improve your experience on Muni, and it’s your input that makes it possible. Thank you for riding Muni and helping us make it better.    



Published December 19, 2023 at 12:32PM
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Friday, 15 December 2023

Climb Aboard History At Powell Plaza

Climb Aboard History At Powell Plaza
By Edward Wright

A black and white photograph of a historic cable car at Market and Powell from 1945.Powell Street Cable Car 503 at Market and Powell Street Turntable | August 13, 1945 

They’ve been sung about by Judy Garland and saved by Dianne Feinstein, and now you can experience San Francisco’s historic cable cars in a brand-new way at Powell Plaza.  

Starting this Saturday, Dec. 16, a 150-year-old cable car will be stationed at Powell Plaza every Tuesday and Saturday from 7 a.m.-7 p.m., weather permitting. Visitors and residents can climb aboard history, take photos and explore this mobile museum up close. 

A true San Francisco original, cable cars were first invented right here in the city in 1873 by Andrew S. Hallidie. Our street-running cable car system is the only one of its kind remaining in the entire world, and San Francisco’s cable cars are a designated National Historic Landmark. 

This pilot activation at Powell Plaza is a unique opportunity to learn about the history of these iconic vehicles and experience them for free and up close. SFMTA’s cable car ambassadors will be on site to share information and answer your questions.  

A cable car is rotated at the Powell Plaza turnaround by SFMTA operators.Cable Car ride to celebrate Filipino American History Month | October 11, 2023

Visitors have flocked to the cable car turnaround at Powell Plaza for generations, and few symbols capture the imagination and magic of San Francisco like our cable cars. Whether you’re visiting the city for the first time, or are a life-long San Franciscan, this pilot activation makes it easier than ever to experience some cable car magic, connect with local history and take a photo souvenir.  

This pilot project is a partnership between the SFMTA and Mayor London Breed, to highlight a piece of our history and support downtown activation -- just in time for the holidays. This pilot is being offered for a limited time only, so don’t wait to climb aboard.  

Can’t get enough of our cable cars? Learn about the cultural connections our cable cars celebrate and support in the latest episode of the SFMTA’s Taken with Transportation podcast on our podcast webpage (SFMTA.com/Podcast). Explore more Muni history at the “120 Years: SFMTA Photo Archive 1903-2023” exhibit at the Harvey Milk Photo Center.  



Published December 15, 2023 at 02:32PM
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Thursday, 14 December 2023

We all love Valencia Street. Let’s make sure it works for everyone.

We all love Valencia Street. Let’s make sure it works for everyone.
By Amanda Eaken

People bike down a center-running protected bike lane in the middle of a street with motorcycles and cars in the outer traffic lanes.

The center running bikeway installed in 2023 as part of the mid-Valencia pilot.

San Francisco is a high-density city. This helps neighborhoods like the Mission thrive because they are where people live, work, visit restaurants and shop at our small businesses. It’s where different communities intersect with different needs. It’s where we come together. It’s the best of urban living.

When we make decisions about improving our neighborhoods, we have to consider all of this. How can we advance goals that we all share, even when those goals conflict with each other? What’s happening right now on Valencia is a perfect example of this.

Valencia is one of our city’s amazing merchant corridors with incredible restaurants and retailers that draw people from all over San Francisco and beyond. It’s also a key artery for bicycle commuters – with thousands of bicyclists using Valencia every day to avoid the hills to the west and the bus and car traffic to the east. And it’s not particularly safe. Valencia is on our high injury network, which is the 12 percent of streets that account for 68 percent of severe and fatal traffic crashes.

To improve safety, we created a pilot program to use a center-running lane for bicyclists with a goal of advancing safety, but also preserving key support for our small businesses in the neighborhood. This pilot was developed in conversation with the merchants and residents after exploring other alternatives. 

Before the pandemic, our plan had been to create a protected bike lane running along the curb. But Valencia changed during the pandemic. The street now has a plethora of Shared Spaces parklets, which have been a huge benefit for our neighborhoods by creating economic opportunities and more vibrant streets. The merchants asked us to find another option because a curb running bike lane would require many of those parklets – and much of the parking -- to be removed.

As we talked with the community, we realized that the most underutilized part of the street was the median. A bike lane placed in the median would preserve most of the parking and loading spaces and ensure that the business parklets could remain in place.

A FedEx delivery truck pulled to the side of the road with the driver moving boxes on a dolly loader.

Loading zones have been expanded on Valencia to support businesses in the corridor.

When we opened the new bike lane, we also added significantly more space for the loading that’s so important to the businesses – for taxis and ride-hail services and for delivery trucks. We added more than 30 metered spaces on side streets to support customer turnover. In response to merchant concerns that there still wasn’t enough general parking, we recently started to allow customer parking at over one-third of the loading zones at certain times in the afternoons and at most of them in the evenings.

While the pilot looks promising, we’re still analyzing the data we’ve collected to date. Meanwhile, Valencia Street businesses are telling us that the new design isn’t working for them or their customers. We’ve heard mixed reviews from bike lane users – some say they feel much safer than before and enjoy the new protected space, others say that it’s still not safe enough. 

The key point right now is that this is a pilot. We are trying something and seeing how it works. Pilots are meant to be evaluated and either adopted, adjusted, or redone with new information. So let’s look at what the potential options are for Valencia Street.

First, we could go back to the way things were. The problem with that is that it creates an unsafe street for bicyclists and will lead to collisions. Biking and driving on Valencia felt chaotic and unpredictable. Therefore, this option is not what we want to do.

Second, we could stick with the current pilot and keep making changes in response to community concerns. We’ll need to stay in close touch with the Valencia Street merchants and the bicyclists who aren’t excited about the center-running bike lane to make sure we’re being as responsive as they need us to be.

Third, we could go back to our original parking protected bike lane plan – meaning a bike lane running between the sidewalk and parked cars on the street. This design is more familiar to San Franciscans. The trade-off here is that this type of protected bike lane will require the removal of parklets and the loss of more than half of the curbside parking and loading. So that’s a conversation we’re starting to have.

There are no easy decisions when it comes to Valencia Street. So, we need to come together and be open minded as we discuss what’s best for the economic vitality of the neighborhood, for safety, and for the people who live and work on Valencia Street, as well as those who visit. That’s the work we are doing now, and we appreciate everyone who is involved and engaged in these conversations.

By continuing to listen and adjust, we can make sure Valencia succeeds as a place for people to be, to enjoy and to move. 



Published December 14, 2023 at 03:50PM
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We all love Valencia Street. Let’s make sure it works for everyone.

We all love Valencia Street. Let’s make sure it works for everyone.
By Jeffrey Tumlin

People bike down a center-running protected bike lane in the middle of a street with motorcycles and cars in the outer traffic lanes.

The center running bikeway installed in 2023 as part of the mid-Valencia pilot.

San Francisco is a high-density city. This helps neighborhoods like the Mission thrive because they are where people live, work, visit restaurants and shop at our small businesses. It’s where different communities intersect with different needs. It’s where we come together. It’s the best of urban living.

When we make decisions about improving our neighborhoods, we have to consider all of this. How can we advance goals that we all share, even when those goals conflict with each other? What’s happening right now on Valencia is a perfect example of this.

Valencia is one of our city’s amazing merchant corridors with incredible restaurants and retailers that draw people from all over San Francisco and beyond. It’s also a key artery for bicycle commuters – with thousands of bicyclists using Valencia every day to avoid the hills to the west and the bus and car traffic to the east. And it’s not particularly safe. Valencia is on our high injury network, which is the 12 percent of streets that account for 68 percent of severe and fatal traffic crashes.

To improve safety, we created a pilot program to use a center-running lane for bicyclists with a goal of advancing safety, but also preserving key support for our small businesses in the neighborhood. This pilot was developed in conversation with the merchants and residents after exploring other alternatives. 

Before the pandemic, our plan had been to create a protected bike lane running along the curb. But Valencia changed during the pandemic. The street now has a plethora of Shared Spaces parklets, which have been a huge benefit for our neighborhoods by creating economic opportunities and more vibrant streets. The merchants asked us to find another option because a curb running bike lane would require many of those parklets – and much of the parking -- to be removed.

As we talked with the community, we realized that the most underutilized part of the street was the median. A bike lane placed in the median would preserve most of the parking and loading spaces and ensure that the business parklets could remain in place.

A FedEx delivery truck pulled to the side of the road with the driver moving boxes on a dolly loader.

Loading zones have been expanded on Valencia to support businesses in the corridor.

When we opened the new bike lane, we also added significantly more space for the loading that’s so important to the businesses – for taxis and ride-hail services and for delivery trucks. We added more than 30 metered spaces on side streets to support customer turnover. In response to merchant concerns that there still wasn’t enough general parking, we recently started to allow customer parking at over one-third of the loading zones at certain times in the afternoons and at most of them in the evenings.

While the pilot looks promising, we’re still analyzing the data we’ve collected to date. Meanwhile, Valencia Street businesses are telling us that the new design isn’t working for them or their customers. We’ve heard mixed reviews from bike lane users – some say they feel much safer than before and enjoy the new protected space, others say that it’s still not safe enough. 

The key point right now is that this is a pilot. We are trying something and seeing how it works. Pilots are meant to be evaluated and either adopted, adjusted, or redone with new information. So let’s look at what the potential options are for Valencia Street.

First, we could go back to the way things were. The problem with that is that it creates an unsafe street for bicyclists and will lead to collisions. Biking and driving on Valencia felt chaotic and unpredictable. Therefore, this option is not what we want to do.

Second, we could stick with the current pilot and keep making changes in response to community concerns. We’ll need to stay in close touch with the Valencia Street merchants and the bicyclists who aren’t excited about the center-running bike lane to make sure we’re being as responsive as they need us to be.

Third, we could go back to our original parking protected bike lane plan – meaning a bike lane running between the sidewalk and parked cars on the street. This design is more familiar to San Franciscans. The trade-off here is that this type of protected bike lane will require the removal of parklets and the loss of more than half of the curbside parking and loading. So that’s a conversation we’re starting to have.

There are no easy decisions when it comes to Valencia Street. So, we need to come together and be open minded as we discuss what’s best for the economic vitality of the neighborhood, for safety, and for the people who live and work on Valencia Street, as well as those who visit. That’s the work we are doing now, and we appreciate everyone who is involved and engaged in these conversations.

By continuing to listen and adjust, we can make sure Valencia succeeds as a place for people to be, to enjoy and to move. 



Published December 14, 2023 at 03:50PM
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